Privacy Policy

1. Introduction

  • Who you are (Website Design in London, trading as Wd.london, based in Woodmill Mews).

  • Contact email: contact@websitedesigninlondon.com.

  • Purpose of the policy (to explain what data is collected, why, and how it’s used).

2. Information We Collect

  • Data collected directly from users: name, email, business name, Google Business Profile link.

  • Forms used: lead forms, contact forms, offer/demo forms.

  • Confirm you do not request sensitive documents (financials, ID, passwords, etc.).

3. How We Use Your Data

  • To respond to enquiries and provide services (website design, marketing, SEO).

  • To set up and optimise their website or campaigns.

  • To send service-related emails, updates, and marketing communications (with opt-out option).

  • For analytics and service improvement.

4. Tracking & Analytics

  • Tools used: Google Analytics 4 (GA4), Meta Pixel, Hotjar.

  • Purpose: performance monitoring, visitor behaviour, ad targeting.

  • Mention that cookies and pixels may be used for remarketing and tracking conversions.

5. How We Share Information

  • State you don’t sell or share personal data with third parties.

  • Only share with trusted service providers (email platform, analytics providers, hosting provider) necessary to deliver services.

6. Data Storage & Security

  • Data stored securely, with SSL encryption on your site.

  • Backups and access controls in place.

  • You limit access internally and only use data for intended purposes.

7. Marketing & Communications

  • You use email marketing platforms to send campaigns.

  • Users can opt out anytime (unsubscribe link or contacting you directly).

  • Retargeting/remarketing with Meta and Google may occur (cookie disclosure).

8. GDPR & UK Data Rights

9. Data Retention

  • Data is kept only as long as necessary to provide services or meet legal obligations.

  • You remove inactive leads after a defined period (e.g., 24 months).

10. Third-Party Links

  • If you link to other websites (tools, resources, partners), you’re not responsible for their privacy practices.

11. Children’s Privacy

  • Your services are not aimed at children under 16.

12. Policy Updates

  • Policy may be updated; last updated date will always be shown at the top.

13. Contact Information

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